Questions Answered

Scheduling is simple. Soul Work Counseling in Champlin, MN handles administrative tasks like insurance verification, billing, and your secure client portal. This allows us to focus on providing high-quality, personalized mental health therapy. You can call or text directly at 218-450-8400, or complete a Contact Form to work through me directly. Please have your insurance card and a payment card ready — setup is quick.

Riverside Counseling provides therapy services for adults and adolescents ages 13–17 with or without active caregiver involvement. Children ages 12 and younger are evaluated individually to determine clinical appropriateness and level of support needed and exceptions for children ages 12 and younger will be considered on a case-by-case basis in situations involving:

• Abuse or neglect
• Self-harm or suicidal thoughts
• Social services involvement
• Juvenile justice or legal system involvement

• Individual Therapy: $150 per session (DA Intake $175).
• Payments can be made by credit card or made in person via cash or Venmo. 
• Most insurance plans are accepted. Soul Work can verify your benefits before your first appointment, so you know your copay, deductible, or other responsibilities.

• Length: Typical sessions last 45–54 minutes, though some may be shorter or longer depending on your needs
• Frequency: Usually once a week for consistent support. Frequency can be adjusted, and we try to reserve the same weekly time whenever possible.
   

Starting therapy can feel intimidating — but your first session at Riverside Counseling is designed to help you feel comfortable, understood, and supported from the very beginning.

Your first appointment is an opportunity to:

• Start a Diagnostic Assessment if needed (typically completed over 1–3 sessions)
  • Initial Diagnostic Assessment: $175
  • Additional assessment sessions: $150
• Begin creating a personalized treatment plan based on your goals, needs, strengths, and challenges
• Share what you want to gain from therapy and what meaningful change would look like for you
• Discuss past therapy experiences, what has or has not worked, and your hopes for the future
• Explore patterns, stressors, emotions, relationships, trauma, or life transitions impacting your wellbeing
• Discuss realistic short-term goals that you want to achieve in therapy.  
• Receive psychoeducation on how to develop tools, insight, coping strategies and long-term supports that empower you outside of therapy sessions

At Riverside Counseling, therapy is highly individualized. You are an active part of the process, and together we create a treatment experience that is tailored to you — your pace, your story, and your goals.

Before your appointment can be scheduled, please complete the appropriate intake paperwork to the best of your ability. Forms can be completed online here: https://www.soulworkcounseling.com/forms/

Please contact the office if you have any questions or need assistance completing the forms.

Paying out of pocket offers:

• Greater flexibility and privacy
• No limit on sessions per year
• No required formal mental health diagnosis
• Freedom from administrative or insurance-related limitations
• This approach allows full focus on healing and growth.

Please give at least 24 hours’ notice if you need to cancel or reschedule an appointment.

• Cancellations with less than 24 hours’ notice: $100 fee
• No-show appointments (missing an appointment without notice): $150 fee

After two no-shows, future appointments may be cancelled. Any missed appointment or late cancellation fees must be paid before new appointments can be scheduled.

Clients are expected to attend appointments regularly and communicate if they cannot make it. Repeated no-shows, late cancellations, or inconsistent attendance may result in being moved to week-to-week scheduling or discharge from services. Insurance does not cover no-show or late cancellation fees. These charges are the client’s responsibility.

If you arrive late, you may still attend your session if you are within 20 minutes of the start time. However, sessions will end at the originally scheduled time and the full session fee will still apply.

This policy helps protect appointment availability and allows fair access to care for all clients.

Payment is due at the time of service. We accept cash, Venmo, Apple Pay, Cash App, credit, or debit cards.

Insurance may cover a portion of your sessions. Clients are responsible for any copays, deductibles, or services not covered by insurance. Soul Work is available to assist with insurance and billing questions prior to scheduling to help clarify coverage and expected out-of-pocket costs.

Investment in Care & Payment Options: Riverside Counseling operates as a private practice, allowing for more personalized, integrative treatment planning and a higher standard of care tailored to each client’s needs.
 

Feel free to share this website with anyone who may benefit from Riverside Counseling.

You may request a Good Faith Estimate (GFE) for therapy services if paying out of pocket or not using insurance. It outlines expected costs based on available information.

• Unexpected costs or insurance reimbursements are not included
• If billed $400 or more above your GFE, you may dispute it
• Save a copy or photo of your GFE for your records
   

More info: www.cms.gov/nosurprises